Crossposted from Blogetary:
http://puttputtproductions.com/blogetary/2013/06/27/managing-your-social-media-experience/
This will be a meta-post since I'm using a form of social media to
discuss social media, and I will use other forms of social media to
promote this post, but such is life.
Social media is a form of
communication, actually it's many forms of communication all here on the
interwebs, and it's not going anywhere, though it may evolve into
something completely different in a few years. Ten years ago I was using
MySpace, Tribe.net and email. Ten years before that I was using
postcards, stamps and the occasional phone call or letter to
communicate. Now I use a Wordpress blog, a Blogger blog, GoodReads,
Twitter, Facebook, LinkedIn, YouTube and my websites and email. I
sometimes find gigs and jobs through Monster.com and Guru.com. I
advertise PuttPuttProductions.com not only in the classified section of a
hardcopy newspaper (the Larchmont Chronicle) but also through Craigslist.com and Backpage.com. I have two (relatively inexpensive) websites: PuttPuttProductions.com for my proofreading and copyediting and RachelVOlivier.com for my published work.
In
1993 I printed out stories or poetry I worked on in long hand and then
used either a typewriter or borrowed a friend's computer to get them in
typed form, and then mailed them with a submission letter to magazines
and agents found in the back of the Writers Digest or Poetry magazines,
which I picked up at the bookstore. In 2003, I was emailing at least
half my submissions as electronic documents to magazines (hardcopy and
online) I had researched online. Now, many places are online 'zines only
and have an upload program that will safely accept virus free
electronic submissions of poetry, short stories and novels. And these
are to markets discovered through several aggregate sites that track the
submissions. Or, if I really want to go crazy, I can use Smashwords,
CreateSpace, Lulu or other sites to publish my work all by my own self.
Who
knows what this landscape will look like 10 years from now. And that's
just me. I'm relatively unsophisticated in the realm of social media,
where people use SmartPhones with Bluetooth to check on everything from
dinner plans to credit scores and FB status updates (I'm still on a
prepaid T-Mobile clamshell phone). And that doesn't count Flickr,
InstaGram, HooteSuite, Google, or other social media sites. Nor does it
count all the discussions that occur in threads on newspaper sites or
other news and topical aggregate sites.
Social Media
used to be something that people did when their bosses were not around,
or after work and on weekends as something fun to do other than their
"real life". It was semi-clandestine and where people met to "hook up".
It was seen as semi-obscene. People would mumble quietly at parties,
"Yeah, check out my MySpace page." Or maybe they'd meet someone through
Match.com before it was considered acceptable, so both parties who met
would agree to tell others they "met through friends" rather than admit
to meeting in an AOL chat room or on Match.com or Friendster. Back then,
there was no social protocol for interacting online. People came up
with emoticons to use to express feelings (though we are still waiting
for an acceptable sarcasm font). Now you have to have a LinkedIn profile
if you're going to look for a job, as well as have your resume online
at Monster, and companies work to make sure they have a good Facebook
page and Twitter account.
Social Media has had a rocky journey,
however. It was discovered fairly early on by regular users in the "bad
old days" that in using a faceless social media profile, people could
get really obnoxious and also rather creepy. While this facelessness
created a freedom for people to be whoever or whatever they wanted to be
and explore different aspects of themselves (important to many people
still), this also meant that common rules of social etiquette and
protocol were thrown out various internet windows and sent crashing to
their doom. Stalkers, bullies, trolls, flamers also became part of this
internet societal landscape.
Since then, many of the rules have
been resuscitated, dusted off and reborn, updated for a 21st century
group of communicators. Suggestions have been put in place for dealing
with bullies, stalkers, trolls and flamers. Go anywhere online and you
can find a list of these rules and suggestions for online social
etiquette. They may vary from site to site, but the gist of it is (as
was with in person etiquette) be kind, be considerate, and think before
you speak/post/wade in.
I'm not going to go over that list. If
you're savvy enough to find this blog and skim through the above nodding
your head in familiarity, then you're savvy enough to Google and find a
list (which means it's easy peasy). What I am going to pull out,
however, are a small set of little rules that I keep in mind for myself.
They (sort of) work for me. I will share them here to help anyone else
out there that might want to keep things simple.
1) Think before you post.
Like safety rules of the road — look around for incoming traffic. Where
are you? Is it a public or private forum? How much traffic is there and
what kinds is it? Are the people a semi-homogenous group of friends, or
a disparate set of individuals from all over? Is there a moderator and
what are they like? Do they wade in and call for reasonableness when
people become uncivilized or are they pretty much non-existent and let
anything go? Once you have nailed down where you are in the interwebs
then you can decide how (or even if) you want to weigh in on a
discussion. For example, while I am on Facebook and pretty much keep my
profile open to the public, I also belong to many closed groups on
Facebook. That way I can share things privately with people I trust
online in the closed groups or share other things more openly on my
Facebook profile. In a closed group, I have a better idea of the people
who will get involved in a discussion, how they will react, what is an
acceptable joke, what is not, what can be shared and what may not be
shared. On my public profile, I try to keep it easy — kitties, puppies,
writing, with the occasional political/personal post. I have a lot of
friends who aren't necessarily on the same page as I am in regards to
religious-socio-political beliefs and stances. So, I try to keep it
easy, but I also don't lie about who I am. And I try (really I do) to
follow Natalie Goldberg's advice from Writing Down the Bones: Be Kind, Be Kind, Be Kind.
2) Be canny.
Manage your information, just like the spin doctors do. You are in
charge of what is out there. Some people have their profile on the
internet on lock down. If you're not a direct friend or family member
you get nuthin'. That's fine. That's great. If that's what you want, use
the tools available to you create it, and check back and update your
profiles. Facebook, for one, is constantly changing how they do things.
Check your privacy settings occasionally to make sure they are where you
want them to be. If someone has tagged you in a photo that you don't
want to be tagged in, then go in there and untag it (and don't make a
fuss about it, just do it). If someone asks you to untag them, then do
it and let it go. They are controlling their information and that is
their right.
Also, make sure that what people see in your public
profile is what you want them to see. For example, I want people to
easily find my Putt Putt Productions page, as well as my websites, so I
make sure that's easy to find on my Facebook profile. Some photo albums I
have set to private and other photo albums I have set to public.
Sometimes I'll make an album public for a time so I can show it to some
friends, and then set it back to private later. I also take advantage of
the "About" section to put out there what I want people to know about
me before they friend me.
On my FB profile it lists marital status
and birthday (without the year) for friends only because I like getting
birthday greetings and I want to meet people, but I'm not stupid. I
also have my gender and religious-socio-political leanings posted so
people know what they're getting before they friend me
(Religious Views: Very VERY liberal Christian with Zen/Taoist/Wiccan
leanings; Political Views: Feminist/Democratic Socialist (that means
VERY LIBERAL), prochoice, pro marriage equality, pro union, etc.). Above
all remember that once your information is out there, it's out there.
Yes, you can go through and delete things, but someone somewhere may
still have seen it and saved it. And years later someone will remember
you whining about your boss or your job, or one day that pic of you
tossing up your dinner in your friend's bathroom after a night of
drinking might show up somewhere. But don't panic. If something like
that does show up, own up to it and move on and manage your information.
(On a side note here:
Also keep your profile log in username and password somewhere where you
friends and family members can find it. If you have a will, make sure
to assign an executor of your online profiles. This way if something
happens to you — if you're ill or if you die — you have someone who can
either take care of your online profile or shut it down so that no one
else can get to it, hack it, and use it for their own nefarious
purposes.)
3) You can always walk away.
Remembering this has saved my sanity more times than I can count (which
may or may not be impressive depending on if you're a music major who
only counts to four or a mathematician who tracks the infinity of pi).
Just remember that if a discussion gets too upsetting for you, if it
pushes too many emotional buttons for you, or if you think it's idiotic,
or you're just plain tired and want to go to bed — You and ONLY YOU
have the freedom to WALK AWAY from the discussion. You can pick up a
book, do your embroidery, play Scrabble, watch the news, call a friend
or go to bed. But you can walk away. It's especially advantageous if you can walk away before
things get nasty. Learn the road signs to a bad discussion thread.
Watch for the signs. If it looks like the discussion has taken a bad
turn and isn't likely to come back to a decent level of civility, then
walk away. If you have to, and know that just being around the thread
will pull you in, then leave the forum or group.
On Facebook you
can control what you see in the newsfeed that you scroll through each
day. If you have a friend who is posting games or pictures or articles
or making comments you don't like seeing, but you want to remain friends
with them, you can make it so you don't have to see that feed but still
keep them as friends. If you don't know how to do this,
hover/place the cursor without click over your friend's name. A window
will pop open. Down at the bottom you will see a button called Friends.
Hover over this button. You will see a list of what they can post. You
can either go to "Notifications" to uncheck things like photos and
games, etc., or you can uncheck "Show in News Feed" so you never have to
see their stuff again — unless you go to their wall to see how they're
doing. You can also put them in as "acquaintances" so you don't see
everything they post. You can also unfriend someone and block them as a
last resort, but if you're like me and have a variety of friends the
idea is to keep your friends and, like the Victorian days of old, stay
away from too many political or religious discussions.
Whatever you choose (the operative word here — CHOOSE) to do you can do it.
And
the ultimate choice, of course, is to walk away. You have the agency
to do this, so take charge of your online life. If you need to, just
walk away.
In Sum: Be smart. Be kind. Be canny. Be cool.
Take charge of your social media experience, because chances are social media is going to be around for a long time.
I’m here to tell you that while “faster is always better” is a common
assumption, it is not always true, and is in fact many times wrong.
I was fortunate to learn this from an educator years ago. He was the father of a friend of mine and I was lucky enough to learn it while hanging out with my friends, but that didn’t make it any less valuable. John Utendale was the Dean of Woodring College of Education at Western Washington University. He and a team of other educators used to teach at various education seminars. He said one of the things he used to tell educators was that when asking a question in class, don’t call on the first person to raise their hand. Wait. Just wait, until as many people as possible have raised their hands, then call on the last person to raise their hand. The reason? That’s the person who’s put the most thought into the question.
In our society we tend to reward speed, not thoughtfulness or thoroughness. Often, the first one out with an idea is honored more than the one who made the idea better. We try to get to work faster, get out the door faster, be the first finished or the first to get something “done”. But getting to work faster or getting the project completed faster does not make it better. It makes it rushed, maybe sloppy, perhaps even half-hearted, not better. Getting to work faster and out the door faster after work, doesn’t mean your day is better, it just means you aren’t taking the time to enjoy what you have in this moment. It means you aren’t paying attention. When you don’t pay attention, things get missed.
In my business, proofreading, copyediting, writing, etc., speed is also often rewarded, but thoroughness and thoughtfulness are also needed. There’s a reason I don’t call my business “Speedy Proofing” or “24-Hour Copyediting.” I am “Putt Putt Productions” and my motto is “Slow and Steady Wins the Race.” And while I aim to accomplish the projects I’m hired to do in a timely manner, I also endeavor to take the time to pay attention to the details so that I may do a thorough job. Sometimes that means looking over a job and thinking about it a couple of days before sitting down to do it to make sure I take the correct approach. Sometimes that means going back over a section a few times. Sometimes it means tackling it in small chunks. It takes time, but I know I did the best I could on it.
Then, to quote Capt. Mal Reynolds, “I get the job done. I get paid.”
Faster is not always better. It was the turtle who won the race.
I was fortunate to learn this from an educator years ago. He was the father of a friend of mine and I was lucky enough to learn it while hanging out with my friends, but that didn’t make it any less valuable. John Utendale was the Dean of Woodring College of Education at Western Washington University. He and a team of other educators used to teach at various education seminars. He said one of the things he used to tell educators was that when asking a question in class, don’t call on the first person to raise their hand. Wait. Just wait, until as many people as possible have raised their hands, then call on the last person to raise their hand. The reason? That’s the person who’s put the most thought into the question.
In our society we tend to reward speed, not thoughtfulness or thoroughness. Often, the first one out with an idea is honored more than the one who made the idea better. We try to get to work faster, get out the door faster, be the first finished or the first to get something “done”. But getting to work faster or getting the project completed faster does not make it better. It makes it rushed, maybe sloppy, perhaps even half-hearted, not better. Getting to work faster and out the door faster after work, doesn’t mean your day is better, it just means you aren’t taking the time to enjoy what you have in this moment. It means you aren’t paying attention. When you don’t pay attention, things get missed.
In my business, proofreading, copyediting, writing, etc., speed is also often rewarded, but thoroughness and thoughtfulness are also needed. There’s a reason I don’t call my business “Speedy Proofing” or “24-Hour Copyediting.” I am “Putt Putt Productions” and my motto is “Slow and Steady Wins the Race.” And while I aim to accomplish the projects I’m hired to do in a timely manner, I also endeavor to take the time to pay attention to the details so that I may do a thorough job. Sometimes that means looking over a job and thinking about it a couple of days before sitting down to do it to make sure I take the correct approach. Sometimes that means going back over a section a few times. Sometimes it means tackling it in small chunks. It takes time, but I know I did the best I could on it.
Then, to quote Capt. Mal Reynolds, “I get the job done. I get paid.”
Faster is not always better. It was the turtle who won the race.